Mobile Wallet
- What is LBCommunity Pass & what are the benefits of adding it to my Mobile Wallet?
- How do I install my LBCommunity Pass onto my Mobile Wallet?
- What devices are compatible with mobile wallet?
- Is my LBCommunity Pass a payment method option?
- Can I collect loyalty points for my purchases via the LBCommunity pass when shopping at LB stores abroad?
Memberships, Tiers & Perks
- What is the LBCommunity Program?
- How do I sign up for LBCommunity?
- How do I check my LBCommunity tier status?
- What are the different tiers and how can I find out more?
- How do I know how much to spend to upgrade to the next tier?
- How does my tier cycle work?
Points & Rewards
- How do I earn LBCommunity loyalty points?
- Will my LBCommunity points expire?
- How do I view my point balance?
- What can I do with my LBCommunity points?
- Can I use my points during checkout?
- Will my points be deducted if I return my order?
Other Information
- How do I change or update my personal details?
- How will my spends be accumulated when I spend across more than 1 website?
- Can I earn or redeem points for purchases via other countries' websites?
- I have other questions regarding my LBCommunity account. Who can I contact?
- How will my personal information be used?