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  2. Return & Exchanges

Return & Exchanges

Returns Information

  • What is your Return Policy?
  • Can I return/exchange sale items?
  • Can I return/exchange an item purchased using a promo code?
  • What happens if I’ve returned an order that is not eligible for returns?
  • I received a defective item, how do I request for an exchange?

Japan Returns Process

  • How do I return my order from Japan?

United States Returns Process

  • How do I return my order from United States?

Philippines Returns Process

  • How do I return my order from Philippines?
  • How do I track my returned parcel?
  • I no longer wish to return my order, can I cancel my return and request for a refund of the shipping fees?
  • I can’t register my return, what should I do?

All Other International Countries Return Process

  • How do I return my order?

Download Returns Form

  • Where can I get the returns form?
Love, Bonito Intl