We're incredibly sorry you received a defective item! :(
Please give us a chance to fix this - drop us a message here within 30 days from the delivery date with the following info:
- 1. Your Order Reference (e.g LBWWXXXXXXXXX)
- 2. The product code of the defected item (e.g. HY1234-001-XS)
- 3. Photo of the defect
Our Customer Care team will get back to you as soon as possible. If the piece is no longer in-stock, store credit or a refund will be issued.
*Variation of 1 inch in measurements will not be counted as a defect.