Duty Delivered Unpaid
Shipping fees paid during checkout do not include taxes and import duties for these 3 countries: Australia, Brunei and the United States*. Your parcel may be subjected to customs inspection and the assessment of duties and taxes will be in accordance with local regulations.
If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed.
If you refuse the parcel upon delivery or if the parcel is unclaimed, the fees incurred for the return of the parcel (duties, taxes, return fees) will be payable by you before re-delivery can be arranged.
*Please note for large orders to the United States, our delivery partner, Skynet, will be reaching out to you directly to fill up, , and . All documents have to be submitted within 1 week.
Where can I find information on taxes and import duties?
To avoid unplanned costs, estimates on customs & duties may be found here.
The information provided in the link or on our website regarding taxes or import duties should only be used as a reference. For the most accurate and up to date information, it is best to check with your local customs office before placing an order.
Duty Delivered Paid
Shipping fees paid during checkout include customs and import duties for the below countries indicated in the table.
You may refer below for the estimated taxes & duties incurred!
|Countries||Taxes & Duties||Threshold (USD)|
We recommend splitting up large orders into multiple smaller orders below this threshold to avoid taxes and duties.
*Please note for orders to the Philippines, if there are multiple parcels that arrive in the Philippines (even for orders below the threshold) under the same name and address, the amount will be summed up altogether and tax and/or duties will still be incurred in your orders.